Shipping Container Spot – Shipping Policy
At Shipping Container Spot, we specialize in delivering heavy-duty shipping containers safely and efficiently across the country. Because transport involves specialized logistics and heavy machinery, we believe in 100% transparency regarding delivery times, costs, and responsibilities.
1. Shipping Destinations
We currently ship within the contiguous United States. Due to the specialized nature of freight delivery for shipping containers, we cannot deliver to P.O. Boxes, APO/FPO addresses, or international locations.
2. Order Processing & Cutoff Times
Our logistics team works diligently to coordinate freight delivery with our network of specialized carriers.
- Daily Order Cutoff Time: 5:00 PM (EST) – Monday through Friday. Orders placed after this time will begin processing the following business day.
- Handling & Processing Time: 1 to 3 business days (Monday – Friday). During this window, we inspect the container, prepare the freight documentation, and secure a dedicated delivery truck.
3. Transit Times
Once your container is loaded onto the delivery trailer and departs our facility, transit times generally vary depending on your distance from our nearest inventory hub:
- Standard Delivery Transit Time: 3 to 7 business days.
- Total Estimated Delivery Window: 4 to 10 business days from the moment your order is placed.
Note: Delivery operations are carried out Monday through Friday during standard daytime business hours. Delivery timelines may fluctuate due to extreme weather, transport regulations, or oversized load permitting requirements.
4. Shipping Costs & Rates
Shipping rates are calculated dynamically at checkout based on your delivery zip code, the size of the container (e.g., 20ft vs. 40ft), and the distance from our logistics yard.
- Clear Pricing: The total shipping cost will be clearly displayed at checkout before you complete your payment. There are no hidden delivery surcharges.
- Delivery Site Changes: Any changes made to the delivery address after the order has been processed or dispatched may incur additional rerouting fees from the carrier.
5. Delivery Site Requirements (Crucial)
Because shipping containers are delivered using large flatbed tilt-beds or crane trucks, the buyer must ensure the delivery site meets the following criteria:
- Space: Adequate clearance for a heavy semi-truck to enter, turn around, and exit.
- Ground Condition: The drop-off site must be flat, level, and on solid ground (concrete, asphalt, compact gravel, or dry/firm dirt). Trucks cannot safely drop containers on soft mud, steep inclines, or uncompacted grass.
- Obstructions: The path must be clear of low-hanging tree branches, power lines, or structural gates.
- If a carrier attempts delivery and cannot safely drop the container due to inadequate site preparation, the shipment may be returned, and the customer will be responsible for failed delivery fees and return freight costs.
6. Shipment Tracking & Logistics Coordination
Once your delivery is scheduled, our logistics team will provide you with a confirmation email detailing the estimated day of arrival. Furthermore, the carrier or dispatcher will contact you via phone roughly 24 to 48 hours before arrival to coordinate the exact drop-off window. An adult must be present at the site to sign for the delivery.
7. Damaged or Lost Shipments
Every container undergoes a strict inspection prior to leaving our yard.
- Inspection upon Arrival: You must inspect the container structure, doors, and seals before signing the carrier’s Bill of Lading (BOL).
- Reporting Issues: In the highly unlikely event that severe transit damage has occurred, note the damage clearly on the driver’s BOL and contact us immediately at Sales@shippingcontainerspot.com with photos of the issue so we can resolve it.
8. Contact Information
For questions regarding logistics, site readiness, or an existing delivery order, please reach out to our team using the verified details below:
- Company Name: Shipping Container Spot
- Email: Sales@shippingcontainerspot.com
- Phone: +1 (656) 216-5009
- Physical Address: 7926 Harney Rd, Tampa, FL 33637, United States
- Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
